Got a device that's still unprotected?
For a limited time only (April 6 - June 30, 2023), you can enroll in Protection<360>®. Don't miss out, Visit your nearest T-Mobile store or call 1-800-937-8997 today!
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Find out what you need to do and what information you need to have handy to start a claim with us. >>
Details about how to provide the documentation needed to complete your claim and return your damaged device. >>
Find out how to check your claim status and when to expect your replacement device. >>
Stuff you need to know about your device protection plan and what’s covered. >>
Learn about the service fees / deductibles that would apply if you ever have to file a claim. >>
Have questions after you’ve completed a claim and received your replacement device? >>
Get more info about AppleCare Services including how to file a claim directly through Apple®. >>
Learn how the Protection <360>® app by Assurant® and McAfee® Security for T-Mobile can make your life easier. >>
Have questions about service and repair? >>
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