The best place to start is at getsupport.apple.com. Just answer a few questions and you’ll be presented with options to help resolve your issue.
You can also start the claim process with Assurant® by clicking on the File/Track Claim box available on most pages on our website. Enter your mobile number or serial number, complete the security check and click Submit. You’ll be on your way to filing a claim! Just continue to follow the instructions on the screen.