Program Info
Learn about your plan's benefits, coverage, and program summaries. If you prefer, you can use the Protection 360™ app by Assurant® to view plan details and file a claim.
Accidental Damage
Drops? Cracks? Spills?
You get unlimited repairs and replacements if your device is accidentally damaged. This includes front screen repair for $0 and back glass repair for $0, $10 or $29, depending on device tier (eligible smartphones only).1
Loss & Theft
Lost or stolen device?
Get a replacement device so you can reconnect quickly.
Mechanical and Electrical Failure
Malfunctioning Device?
You're covered if your device experiences mechanical breakdown. Even after the manufacturer's warranty expires.2
Screen Protection Replacement
Defective or broken screen protector?
You can get unlimited screen protector replacements.3
JUMP!® Upgrades
Upgrade your qualifying device purchased on an Equipment Installment Plan when 50% of the device cost has been paid. 4
Protection 360™ app by Assurant®
File & track claims, view plan & deductible information, find useful tips tailored to your specific device, and access live support for all of your connected devices.
Download the app now!
McAfee® Security for T-Mobile with ID Theft Protection
Monitor personal data, receive breach alerts, see personalized recommendations to keep your info safe, and explore online confidently with industry-leading security against digital threats.5
Download the app now!
View brochure
Protection 360™(all states excluding New York)
Protection 360™(New York only)
View sample coverage documents
Protection 360™
(All States except NY)
Protection 360™
(BYOD - All States except NY)
Protection 360™
(NY State Only)
Protection 360™
(BYOD - NY State Only)
Insurance Device Protection Plan
(NY State Only)
Service Contract Device Protection Plan
(NY State Only)
Accidental Damage
Drops? Cracks? Spills?
You get unlimited repairs and replacements if your device is accidentally damaged. This includes $29 front screen repair (eligible smartphones only).1
Loss & Theft
Lost or stolen device?
Get a replacement device so you can reconnect quickly.
Mechanical and Electrical Failure
Malfunctioning device?
You're covered if your device experiences mechanical breakdown. Even after the manufacturer's warranty expires.2
Protection 360™app by Assurant®
File & track claims, view plan & deductible information, find useful tips tailored to your specific device, and access live support for all of your connected devices.
Download the app now!
View brochure
Basic Device Protection (all states excluding New York)
View sample terms and conditions
Basic Device Protection
(All States except NY)
Basic Device Protection - BYOD
(All States except NY)
1 This applies when and where service is provided through Assurant-authorized repair centers. Otherwise, we'll provide a replacement device and collect the appropriate all other accidental damage service fee/deductible based on device tier.
2 For BYOD customers, this benefit starts after the manufacturer's warranty expires.
3 If you purchase an eligible screen protector from T-Mobile on the same day you enroll in Protection 360™ or after, you can get it replaced in-store at no additional cost. (This excludes liquid glass screen protectors.)
4 JUMP!® Upgrades on qualifying devices purchased with Equipment Installment Plan (EIP) when 50% of the device cost has been paid.
5 McAfee Security for T-Mobile with ID Theft Protection is provided by McAfee. For more information and legal disclaimers, visit: https://www.mcafee.com/consumer/en-us/policy/global/legal.html