Program Info
Learn about your plan's benefits, coverage, and program summaries. If you prefer, you can use the Protection<360>® app by Assurant® to view plan details and file a claim.
Accidental Damage
Drops? Cracks? Spills?
Your device will be repaired or replaced if it's accidentally damaged. Plus, get $29 screen-only repair (eligible smartphones only). 1
Loss & Theft
Lost or stolen device?
Get a replacement device so you can reconnect quickly.
Hardware Issues
Malfunctioning device?
You're covered if your device experiences mechanical breakdown. Even after the manufacturer's warranty expires.
Screen Protection Replacement
Defective or broken screen protector?
You can get unlimited screen protector replacements.2
JUMP!® Upgrades
Upgrade your qualifying device purchased on an Equipment Installment Plan when 50% of the device cost has been paid. 3
Protection<360>® app by Assurant®
File & track claims, view plan & deductible information, find useful tips tailored to your specific device, and access live support for all of your connected devices.
Download the app now!
McAfee® Security for T-Mobile with ID Theft Protection
Monitor personal data, receive breach alerts, see personalized recommendations to keep your info safe, and explore online confidently with industry-leading security against digital threats.4
Download the app now!
View brochure
Protection<360>® (all states excluding New York)
Protection<360>® (New York only)
View sample terms and conditions
Protection<360>®
(All States except NY)
Protection<360>®
(NY State Only)
Insurance Device Protection Plan
(NY State Only)
Service Contract Device Protection Plan
(NY State Only)
Accidental Damage
Drops? Cracks? Spills?
Your device will be repaired or replaced if it's accidentally damaged. Plus, get $29 screen-only repair (eligible smartphones only).1
Loss & Theft
Lost or stolen device?
Get a replacement device so you can reconnect quickly.
Hardware Issues
Malfunctioning device?
You're covered if your device experiences mechanical breakdown. Even after the manufacturer's warranty expires.
Protection<360>® app by Assurant®
File & track claims, view plan & deductible information, find useful tips tailored to your specific device, and access live support for all of your connected devices.
Download the app now!
View brochure
Basic Device Protection (all states excluding New York)
View sample terms and conditions
Basic Device Protection
(All States except NY)
Basic Device Protection - BYOD
(All States except NY)
1 This applies when and where service is provided through Assurant-authorized repair centers. Otherwise, we'll provide a replacement device and collect the appropriate all other accidental damage service fee/deductible based on device tier.
2 If you purchase an eligible screen protector from T-Mobile on the same day you enroll in Protection<360>® or after, you can get it replaced in-store at no additional cost. (This excludes liquid glass screen protectors.)
3 JUMP!® Upgrades on qualifying devices purchased with Equipment Installment Plan (EIP) when 50% of the device cost has been paid.
4 McAfee Security for T-Mobile with ID Theft Protection is provided by McAfee. For more information and legal disclaimers, visit: https://www.mcafee.com/consumer/en-us/policy/global/legal.html